Oracle Magazine - January/February 2011

“Oracle has the best
integrated suite of
identity management
tools in the industry, and
it is just getting better.”

—Mark Robison, Enterprise Architect, ING

Mark Robison, enterprise architect at ING, says his company is improving business efficiency and reducing costs with Oracle Identity Management 11g. “Oracle is really moving us forward with our risk and ID management strategy.”

Control Facility] security on our mainframe systems. We have improved business efficiency by automating
ID request processes, approval processes, access change processes, and termination processes.”
Next the team implemented Oracle Identity Analytics for handling quarterly attestation processes in
more than 500 information systems. Attestation is a quarterly review process in which managers verify that
their employees can only access certain information systems.

“Oracle Identity Analytics works hand in hand with Oracle Identity Manager to define the roles and
handle the attestation,” says Cox. “It feeds that information to Oracle Identity Manager, which is the
provisioning engine, setting up accounts and access-control requirements for each information system.”
Cox believes the Oracle software could cut the manual efforts expended by ING’s 96-person access
management organization by 75 percent. “We can’t fully get away from some manual processes, but the
Oracle software will help us reduce the effort significantly,” Cox says. “It will also help us increase productivity
for the business community, since people won’t have to wait to have their access requests fulfilled. More
importantly, when somebody is terminated from ING, we can instantly revoke their access privileges and keep
them out of the system. The potential payback in terms of risk avoidance is huge.”
As ING deploys the solution into wide production, it is improving business efficiency and reducing costs
by systematically automating manual access processes—including granting users access based on their
ever-changing roles and responsibilities within the organization.

“Oracle has the best integrated suite of identity management tools in the industry, and it is just getting better,” says Robison. “Oracle is really moving us forward with our risk and ID management strategy. They have delivered a good product with a good process right out of the box.” 