“Social computing services with
Oracle WebCenter are all about
being able to service the client
more effectively.”
—Lee Wheelhouse, Knowledge Sharing and Collaboration Solution
Manager, Balfour Beatty
them together to make Oracle WebCenter more flexible and better
suited for external- as well as internal-facing scenarios such as customer relationship management and call center applications.”
BALFOUR BEAT T Y’S ENTERPRISE 2.0 SOLUTION
Balfour Beatty is putting Oracle WebCenter Suite’s combination of
traditional I T capabilities and new Web-focused features to good use.
“One of the reasons why Oracle WebCenter and our Enterprise
2.0 strategy are so important to us is because of the size and scale
of Balfour Beatty and the depth and breadth of our expertise,” says
Wheelhouse. “Our customers have an expectation that we can
share our in-depth knowledge seamlessly across our business and
around the world. Oracle WebCenter is beginning to help us do that
more effectively.”
From an I T perspective, Balfour Beatty is composed of federated and
very autonomous business units around the world, each with its own I T
capability for things such as infrastructure and desktop support. Balfour
Beatty’s Enterprise 2.0, social media–enabled Oracle WebCenter Suite
Oracle WebCenter Suite 11g Updates
The latest release of Oracle WebCenter Suite 11 g provides a range of new
capabilities focused on enabling organizations to leverage and seamlessly
integrate social computing and Enterprise 2.0 capabilities into a converged platform for internal and external applications and services. A few
of the key enhancements to Oracle WebCenter Suite 11 g are
Enterprise mashups. • Enhanced user interface options allow developers
to use development tools such as Oracle JDeveloper to create applications and data controls and allow business users to employ Oracle
Composer to assemble and leverage them.
Content management. • The new release provides new levels of security
for content as well as workflow capabilities and direct access to Oracle
Universal Content Management.
Personalization. • Users can now leverage the WebCenter Personalization
Server feature in Oracle WebCenter Suite to control dynamic delivery of
content, information, and experience through personalized views.
Search and discovery. • Oracle WebCenter Suite now provides direct Oracle
Secure Enterprise Search cra wlers for all Oracle WebCenter Suite content.
Analytics and management. • New Web analytics services and dashboards allow users fine-grained visibility into processes and data.
Oracle WebCenter Suite 11 g also now supports direct integration with
Oracle Enterprise Manager 11g.
Oracle WebCenter Spaces, a feature of Oracle WebCenter Suite, is a ready-to-use application that delivers multiple sites from a single
infrastructure and pulls together the capabilities of Oracle WebCenter Services. Oracle WebCenter Spaces enables users to work more
effectively with project teams and workgroups, and it enables sharing and collaboration on team content to focus valuable resources on
solving business problems and tapping into new ideas. Oracle WebCenter Spaces delivers powerful features, including Home Space,
Business Role Pages, and Group Spaces.
Business Role Pages provides a powerful way to communicate
with specific types of users. With Business Role Pages you can
attach a page or set of pages to a specific enterprise role so that
all users assigned this role are kept up-to-date with information
specific to their job function.
BUSINESS ROLE PAGES
Group Spaces enables management of all project details involving
any group of users. Group Spaces can be completely customized,
and with the dynamic business communities and preintegrated
social computing service task flows or portlets, teams can start
working immediately.
GROUP SPACES
STAY INFORMED WITH BUSINESS ROLE PAGES
Business Role Pages are specifically targeted to a user’s professional role.
Administrators can create and push a set of Business Role Pages to all the
users assigned a specific role. End users immediately see Business Role
Pages assigned to them in their Home Space.
DELIVER DYNAMIC COMMUNITIES WITH GROUP SPACES
While Home Spaces are specific to each user, Group Spaces delivers online
community support for discrete communities of users organized around an
area of interest or a common goal. Users can integrate and access a wide
range of social computing services and tools with Group Spaces.
