Oracle Magazine - January/February 2012

transactions and application interactions—from one manage-
ment console. By adopting a proactive philosophy of prevention
rather than constantly reacting to incidents, the team has reduced
database incidents by 50 percent; 17 percent of problems are now
identified without DBA intervention. According to Myers, fine-tuning
Cerner’s database assets to maximize server utilization has saved the
company US$9.5 million in capital expense.

Tony Myers, Oracle strategist for Cerner’s Cerner Works hosting facility, says a proactive philosophy of prevention rather than constantly reacting to incidents has resulted in a 50 percent reduction in database incidents and 17 percent of problems being identified without DBA intervention.

AN EVOLVING STANDARD

As vice president, technology,
Strategic Database Services, at
Epsilon, Jeff White values Oracle
Enterprise Manager for its standard
processes, procedures, and consoli-
dated interface. “We looked at other
solutions, but for integrated moni-
toring, configuration, and manage-
ment, Oracle Enterprise Manager was
the best,” he states. “The majority
of DBAs are familiar with Oracle
Enterprise Manager, and we heavily
utilize templates to standardize
common tasks and actions. This
standardization allows us to save time
that we would have spent writing,
maintaining, and deploying scripts,
so we can focus on higher-value tasks
that provide ROI such as application
system performance and tuning that
enhances the customer experience.”
Epsilon offers a broad array of
data-driven, multichannel marketing
solutions that help brands deepen
their relationships with customers.
White’s group develops and manages
customer loyalty programs, which